1 Year of Remote Monitoring Service for (25) Node
1 Year of Remote Monitoring Service for (25) Nodes
24-hour monitoringExperienced remote monitoring professionals work non-stop to provide 24-hour monitoring of the company's physical infrastructure. As a second set of eyes, they help to diagnose problems before they become critical.Custom reportingCreate, save and schedule user-defined reports for ease of data collection, distribution and analysis.Customized escalation policies Alerts are managed according to your escalation policies and received in multiple formats.Experienced NCPI professionalsAid in quick diagnosis of problems 24/7.Multi-device support Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.Online Alarm/Event ReportsComplete history is available online which outlines each event and the appropriate action that was taken according to the customers predefined escalation procedure.Online configuration wizardEnables customers to easily modify their profiles online to reflect changes within their organization, including contact information and datacenter devices.Phone notification Prompt contact with recommendations enables timely and informed choice of action.Proactive monitoringBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.Quarterly reports Highlights potential problem areas and provides recommended solutions to protect future availability.Trending analysis Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Remote Monitoring ServicesFeatures & Benefits
Multi-device support Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.Trending analysis Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Proactive service responsePhysical infrastructure threats can be anticipated, identified and resolved quickly and accurately.Web portalOffers a central repository of system information with a dashboard view of system status.
24x7 expert monitoringDevice experts provide 24-hour monitoring of the physical infrastructure, alleviating the strain on internal support resources.Alarm notificationCustomers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.
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